Print this chapterPrint this chapter

Apply for the Award

Criterion 3

Staff Support

How the institution provides support and training to faculty/ teaching staff in the effective use of Technology Enhanced Learning, including:

  • digital literacy (and use of social media);
  • support to faculty / teaching staff through multidisciplinary expertise e.g. learning technologists.

Examples of evidence

  • Examples of how the institution provides continuous and ‘just in time’ support to faculty/ staff, such as help-desk and online resources
  • Examples of how training is provided by the institution for faculty / teaching staff in the effective use of Technology Enhanced Learning. There must be several examples that cover different aspects, but there is no specific requirement for the number of examples
  • Examples of how training is provided by the institution for faculty / teaching staff in the development of their digital literacy (including use of social media), but there is no specific requirement for the number of examples
  • Description of the multi-disciplinary support available in the institution to support faculty / teaching staff in the effective use of Technology Enhanced Learning. Examples of support include learning technologists, web designers, educational developers.

These examples are provided by reviewers and are intended to be indicative rather than exhaustive. You may have other evidence that would be equally important and which support your case for excellence.