Staff Support

How the institution provides support and training to faculty/ teaching staff in the effective use of Technology Enhanced Learning, including:

• digital literacy (and use of social media);
• support to faculty / teaching staff through multidisciplinary expertise e.g. learning technologists.

Examples of evidence

• Examples of how the institution provides continuous and ‘just in time’ support to faculty/ staff, such as help-desk and online resources
• Examples of how training is provided by the institution for faculty / teaching staff in the effective use of Technology Enhanced Learning. There must be several examples that cover different aspects, but there is no specific requirement for the number of examples
• Examples of how training is provided by the institution for faculty / teaching staff in the development of their digital literacy (including use of social media), but there is no specific requirement for the number of examples
• Description of the multi-disciplinary support available in the institution to support faculty / teaching staff in the effective use of Technology Enhanced Learning. Examples of support include learning technologists, web designers, educational developers.